Please explore the different areas below before sending us a customer support ticket. Most questions can be answered by reading the information below.
TOKENS
Download Tokens are used to unlock music, videos and any other "unlockable" digital content found on the website. You can obtain tokens by any of the following means:
- Purchasing Tokens
- Exchanging Points for Tokens
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POINTS
Rewards Points are used to redeem tokens and other cool prizes. Rewards Points are earned based on your activity on the website. The following are ways you can earn points:
- You earn 500 Points for any Mixtape / Album Review
- You earn 500 Points for any DVD Review
- You earn 150 Points for any Video Clip Comment
- You earn 150 Points for any Article Comment
- You earn 250 Points for every mixtape / album download (includes unlocking)
- You earn 10 Points for every track download (includes unlocking)
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WRITING REVIEWS
You can write a review or comment for any material on the website that has been fully unlocked. Reviews cannot be written for partially unlocked content at this time. The following table shows you the different types of locks you will find on the website.
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UNLOCKED |
Everything associated with the unlocked content is avaiable for stream and/or download. |
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PARTIAL UNLOCK |
Single parts (ie. tracks) of a group of unlockable content are available for full stream and/or download while the rest of the locked components are only available for sample. |
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LOCKED |
Everything associated with the locked content is partially available (ie. sampled streaming) |
You should also note that there is a minimum number of characters you will have to write before you can even submit and finally get your comment approved. The minimum number of characters will be displayed to you above the comment form.
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HOW TO DOWNLOAD
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Please refer to the Download tab located on the page of the digital content you want to unlock as downloading instructions do vary.
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HOW TO STREAM
STREAMING MUSIC
To stream music tracks simply click the  corresponding to the track you would like to play.
If you want to stream the entire mixtape / album with continuous play, simply click the Play All Tracks within the track list tab. You can always play any track and the continous play will continue to the next track. To stop playing all tracks simply click the Stop Playing All link.
You can Play / Pause the currently playing track by utilizing the controls on the player itself.
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MEMBER PROFILE
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Your member profile contains your Unlocked Track and Music libraries for future reference. You can access your content from any mobile device, computer and other browser enabled devices. |
UPLOADING MUSIC
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To upload music you will need to create a publisher account by clicking here. |
To submit material to Mixtape Pass click here.
To request the removal of submitted material from this website click here.
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Please use this form if you need to contact us regarding advertising, business development, to report a site bug, or if you are having login or signup problems. If you are already a member of Mixtape Pass please login and click on the customer support link for support. |
CREATE SUPPORT TICKET
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